Return & Refund
At Zeyric, we value customer satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.
Returns
✔ Eligibility: You can return products within 7 days of receiving your order. The item must be unused, unwashed, and in its original condition with tags attached.
✔ Non-Returnable Items: Items that have been worn, washed, damaged, or altered in any way are not eligible for return.
✔ How to Initiate a Return:
- Contact our support team at info@zeyric.com with your order details.
- Our team will guide you through the return process.
- Ship the item back to us in its original packaging.
✔ Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
✔ Processing Time: Once we receive and inspect your return, we will process your refund within 10 business days.
✔ Refund Method: Refunds will be issued to the original payment method. Depending on your bank, it may take additional days for the amount to reflect in your account.
✔ Exchange Option: If you wish to exchange an item for a different size or style, please indicate this when requesting a return.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 3 days of delivery. We will arrange a replacement or full refund at no extra cost.
Need Help?
For any questions regarding returns or refunds, contact our customer support team at info@zeyric.com. We’re here to assist you!